Privacy Policy

findITSupport.com respects your right to privacy. When you visit findITSupport.com, you may be providing information to findITSupport.com on two different levels about your visit:

Anonymous statistics collected as you browse the site, and Personal information you knowingly give us. We want you to be aware of how we handle this information.

Our Commitment to Your Privacy

findITSupport.com would like to guarantee you that we do not:

• Collect personal information from you unless you provide it to us.
• Sell the names and addresses of our site visitors to outside parties.
• Provide the names and addresses of our site visitors to outside parties

findITSupport.com does:

• Safeguard customers' information from unauthorized access.
• Maintain, collect and use customer information as necessary to provide the most helpful and targeted products and services to meet customers' needs (e.g., customer care, or new products or services).
• Honor customers' requests to remove their names from our telephone or mail solicitation lists in a timely manner. Simply submit an Unlist Request.
• Maintain confidentiality of customer information when undertaking projects with other companies.

findITSupport.com has always valued your privacy, and we reinforce this belief throughout our organization. Your information will be protected as described unless the specific web page states otherwise.

Information this Site Gathers/Tracks

Statistics about your visit

As you browse the site, findITSupport.com web servers collect information about your visit, not about you personally. Via web server logs, we monitor statistics such as:

• Which pages people visit on our site
• How many people visit our site
• Which browsers people use to visit our site
• From which domains our visitors come (e.g., google.com, yahoo.com or aol.com)

While we gather this information, none of it is associated with you as an individual. We use these statistics to improve our web site, to monitor its performance, and to make it easier for you and other visitors to use.

Personal information you knowingly give us

Within findITSupport.com.com, you may be asked to provide personal or organizational information in order to purchase or receive information about software or subscription service, or register for an event or training. This information may range from your generic zip code, to your specific phone number, account number, credit card number, e-mail address, organization URL, mailing address, and organizational size.

Use of the Information this Site Gathers/Tracks

• Your IP Address and Host Name

  findITSupport.com web sites log Host Names and IP addresses (when the Host Name is not available) for systems administration and security purposes. These logs are monitored and analyzed to maintain systems and information security and allow us to constantly improve the value and the availability of the Web content.

• findITSupport.com Registration & Request-for-Information Forms

  To secure a place at events, receive special offers and information, and/or for some downloads, all connected.com visitors will be required to complete registration or request-for-information form(s). These forms require users to provide accurate contact information (such as name and email address) and references that help us better serve you. Your name and email address may be used to send you information about our company, product updates, special offers, newsletters, etc. Visitors who wish to remove their information from our database so as to avoid receiving future communications may submit a removal request.

• Order Forms and Enrollment Forms

  Our order forms securely gather visitor's contact information and financial information (such as your credit card number and other billing information). Contact information on the order form is used for order completion and may be shared with our Partners or Resellers if that is necessary to execute your request. The information that we require in our order form is only used to process your order quickly and accurately. Your contact information will only be used to send you the product that you purchase and your billing information will only be used to bill you for that product.

• Sharing of the Information this Site Gathers/Tracks

  findITSupport.com will not allocate customer network information with other findITSupport.com affiliate companies, unless you give findITSupport.com permission to do so.

• Information Security

  We have security measures in place to protect the loss, misuse and alteration of information under our control. When you place an order for our product or service, the information you submit is encrypted using the Secure Socket Layer (SSL) protocol.

• Links to Other Sites

  This Web site may contain hyperlinks to Web sites controlled by parties other than findITSupport.com. findITSupport.com is not responsible for and does not endorse the contents or use of these Web sites.

• Opt-out Policy

  Visitors who would like to remove their information from our database to not receive future communications may fill out either the Complete Unlist Request or the Email Unlist Request. If you are an existing customer and would like to cancel your service, please submit a Support Request.

If you have any questions about this privacy statement, the operations of this site, or your transactions with this Web site, you can contact:

findITSupport.com
Attn: Privacy Management
P.O. Box 07385
Fort Collins, CO 80525
privacy@findITSupport.com
(866) 722-2587